Main menu

mumms2018 webJoin the mumms Software team, one of New Orleans' Best Places to Work by New Orleans CityBusiness in 2014-2017.

 

BPTWcombined

mumms is focused on building a world-class team that is passionate about the mission of hospice and committed to making a difference through our software. We strive to reward excellence and create a fun and collaborative work environment. Our very competitive compensation and benefits packages have put us near the top of the list of New Orleans' Best Places to Work, according to New Orleans CityBusiness.

Our benefits package includes

  • Medical, vision and dental insurance
  • 401k
  • Short & long term disability
  • Life insurance
  • Generous incentive plan
  • Paid time off
  • Catered lunches
  • Company outings
  • On-call life coach

Our company is growing rapidly, and we are always recruiting talented individuals for a variety of roles. Our current job openings are listed below. If you are interested in joining our exciting team, email your resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it. and include the position title in the subject line.

  

Sales & Marketing Assistant

The Sales & Marketing Assistant provides administrative support to mumms Software’s Sales, Account Management & Marketing teams. The ideal candidate will be proactive, energetic, articulate, professional and able to prioritize and multi-task in a fast paced environment while keeping a very positive attitude. The candidate must demonstrate a strong attention to details and interpersonal skills to assist prospective and current clients.

Primary Duties

  • Maintains internal sales database via research, updating demographic profiles and information
  • Conducts and reports on market and competitor research to support Sales, Marketing, and Account Management teams
  • Prepares reports of various metrics from sales database (i.e. Sales Forecast, Sales Pipeline, Special Projects, E-Mail or Call Campaigns)
  • Maintains current and up to date electronic sales files of prospect materials, pricing, contracts, and quotes
  • Compiles and analyzes open technical issue reports from jira ticketing system to help management develop action plans
  • Manages exhibit registration, shipping, and the preparation of relevant materials for conferences/trade shows etc
  • Assists in arranging travel for Sales, Marketing, and Account Management teams
  • Serves as the first contact for qualifying of automated sales leads
  • Corresponds with current and prospective clients on behalf of Sales, Marketing, and Account Management teams
  • Increases job knowledge by participating in educational opportunities
  • Performs other job duties as requested by Manager/Supervisors

Qualifications Required

  • 2-5 years of experience providing administrative support in a professional environment
  • Proficient in Microsoft Office Suite and ability to learn new technologies quickly
  • Energetic, positive attitude, strong team player, reliable, punctual and demonstrates initiative
  • Multi task and work effectively in a demanding, high expectation environment while maintaining accuracy and control
  • Excellent written and verbal communication skills
  • Exceptional customer service skills
  • Strong organizational skills and attention to detail
  • Professional demeanor; ability to work effectively with all levels of staff

This email address is being protected from spambots. You need JavaScript enabled to view it.

Freelance Web Application Designer

Status: Freelance / Contractor, Part-Time, 10-15 hrs / week

Responsibilities

  • Design storyboard workflows and create prototypes for web applications
  • Deliver complete, high quality design solutions on time, incorporating business, technical and user requirements
  • Work directly with Product Owners to put their design vision into working prototypes

Skills

  • Experience with prototyping software such as Sketch and/or Axure
  • Strong task organization and time management skills
  • Located in New Orleans, or willingness to travel to New Orleans to work on-site with mumms Software

This email address is being protected from spambots. You need JavaScript enabled to view it.

Receptionist

Department: Business Administration

Reports to: Chief Administrative Officer

Type: Full-Time – Hourly Position

Rate: $10-$12 / hour

Maintains the front office (look & organization). This position includes greeting visitors, answering calls, filing, faxing, shipping, assisting staff with administrative needs, and other day to day tasks listed below.

Primary Responsibilities Include:

  • Answer the phones & greet visitors
  • Be present and maintain a welcoming presence at reception desk
  • Responsible for ordering office & cleaning supplies and maintaining the stock
  • Prepare shipments and mailings
  • Deliver and pick up mail from post office daily
  • Run errands as needed
  • Scan documents
  • Distribute faxes to appropriate recipient
  • Coordinate ordering and delivery of weekly catered meals
  • Keep common areas clean (kitchen, conference rooms, reception area)
  • Responsible for putting food away and cleaning up after lunch
  • Coordinate special projects and office campaigns to promote good office morale
  • Track and plan monthly celebration of employee birthdays
  • Provide general administrative and clerical support to all departments as necessary

Requirements:

  • Proficient in Microsoft Word, Excel & Oulook
  • Advanced organizational skills
  • Strong communication skills, highly motivated and quick/independent learner
  • Ability to multi-task and effectively prioritize in a fast-paced work environment
  • Good “housekeeping” skills

Physical Requirements: able to move or lift up to 30 pounds

This email address is being protected from spambots. You need JavaScript enabled to view it.

Level One Software Support Technician

  • Reports to: Director of Customer Support
  • Location:  Corporate Office
  • Status:  Full Time – Non-Exempt
  • Must have authorization to work in the U.S. without Visa sponsorship 

Provides customer service and support to clients. Uses technical skills to resolve matters.   

Advancement and growth opportunities available!

Core Responsibilities:

  • Provide first level contact and convey resolutions to customer issues
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving processes
  • Follow up with customers, provide feedback and see problems through to resolution
  • Ensure proper recording, documentation and closure
  • Recommend procedure modifications or improvements
  • Preserve and grow knowledge of procedures, products and services
  • Any other job duties as requested by manager/supervisor.

Key Competencies / Required Skills:

Customer Support

  • Excellent customer service skills
  • Strong written and verbal communication
  • Strong initiative and problem solving skills
  • Effective time management to meet client and project demands
  • High level organizational skills and ability to follow processes

Technical

  • Ability to learn and use new software systems
  • Intermediate to advanced computer skills (Word, Excel, Windows)
  • Good typing and data entry skills
  • Must possess the following knowledge with respect to each of these operating systems: Windows XP, Windows Vista, Windows 7, Mac OS X
    • Thorough understanding of the file system
    • Ability to use a standard text editor to edit files
    • Monitor, manage, and troubleshoot access to files and folders
    • Configure access permission for folders
    • Troubleshoot and interpret Access Denied messages
    • Answer end-user questions related to printing locally
    • Troubleshoot security settings
    • Monitor and analyze system performance

Preferred Technical Skills:

  • Mac experience
  • Knowledge of Jira, KB Manager Pro and LogMeIn Rescue
  • Experience using remote support tools, including helpdesk, knowledge base and remote control software
  • Command line basic commands
  • Good knowledge of the Linux operating system, including:
    • Ability to navigate a linux file system
    • Ability to use a linux text editor
    • Knowledge of basic unix commands including, but not limited to Tutorials 1 - 6 at http://www.ee.surrey.ac.uk/Teaching/Unix/
    • Experience with wildcards, redirection, pipes, regular expressions, find, grep, sed and awk a definite plus
  • Good knowledge of XML and the ability to edit XML using a text editor
  • Basic knowledge of SQL
  • Past programming and/or web development using any of HTML, Javascript, CSS, Perl, SQL, XML, XSLT, Xpath, C/C++, or Java a plus
  • Excellent diagnostic capabilities

 

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Senior Software Engineer

  • Reports to: Director of Engineering 
  • Location:  Corporate Office – New Orleans
  • Status:  Full Time – Non-Exempt 
  • Must have authorization to work in the U.S. without Visa sponsorship 

mumms Software develops and engineers the revolutionary Hummingbird platform used by hospice and palliative care facilities across the nation. Hummingbird is a visionary new approach to end-of-life EMR software, a full suite designed to aid in both clinical and business operations and compatible with mobile devices and desktop hardware.  

Are you a software engineer, who has created numerous, complex, high-availability, enterprise web applications and wants to be a leader, sharing your experience with other team members? We are a dynamic company, looking for intelligent people to think hard and design/build the software they’ve always wanted to.

Successful candidates will have

  • Bachelors or Masters in CS or equivalent
  • 8+ years of overall experience
  • 5+ years of web development experience at all levels of the enterprise application stack
  • 5+ years of SQL and data driven app development
  • Experience with test driven development and the continuous delivery cycle
  • Experience with microservices
  • Experience with the following: Openshift, Google App Engine, Amazon Web Services
  • Excellent knowledge of JS/HTML/CSS including frameworks like Angular, React, Ember, Backbone, Node and others.
  • Superior knowledge of all things linux
  • Experience building web applications for multiple devices including iOS and Android
  • Understanding of MVC, MVP and similar design patterns
  • Experience in an Agile software development environment (SCRUM + FDD)
  • The desire to work with the newest technologies to deliver the best user experience on laptop/desktops, tablets, phones, and devices yet to be thought of
  • Be excited by the prospect of mentoring engineers in new technologies while creating the highest quality, best designed software in the industry

Preferred Skills

  • Previous experience in the healthcare industry and knowledge of Medicare rules
  • Strong knowledge of perl, XML, XSLT, bash
  • JEE

This email address is being protected from spambots. You need JavaScript enabled to view it.