-HOPE: Fixed an issue that could cause a HOPE milestone to appear one day early.

-The Orders Log has been updated to make order information easier to review and manage.

--Addendums can now be added to Orders. Information entered will be appended to the order text anywhere the order is displayed. For signed orders, the addendum will appear below the signature.

--A new Order Date column has been added to the Orders Log. This will display the conversation date rather than the date the order was generated.

--The Created Date will now include both the date and time the order was created.

Note: Orders created before this release will have a blank Order Date.

-When creating a Visit Frequency order, you can now record multiple frequency entries for each role.

--Each role will display a + icon that can be used to add a frequency, similar to how the pencil icon works today. After this release, you’ll also be able to add additional frequency entries with different effective dates for the same role.

--Each frequency will display on its own row, allowing you to easily review the history of frequency changes before submitting the order. To update an existing entry, simply click the pencil icon on the corresponding row.

The PRN option will no longer be available for Aide and Volunteer roles.

-SmartChart widgets will now be tailored to your primary role, making it easier to find and use the tools you need most.

See the tip sheet to learn more about role-based widget display and how to customize your workspace.

-Attending Physician Certification Update
When the Attending Physician is changed after admission:

• --If the certification only contains a verbal date, the existing verbal information will be removed.
• --Verbal certification information for the new attending physician must be entered manually.
• --If a physician signature has already been recorded, no changes will be made to the certification.

-Claims Management Notes Update
Notes in Claims Management are now easier to track and review.

• --Each note will include the date and time it was entered, along with the user who added it.
• --Previous notes will display in a history section at the bottom of the screen.
• --The top portion of the screen will remain available for adding new notes.

-Improved Patient Search
Patient search has been updated to help users find patients more easily, even when current filters would normally return no results.

• --If no patients are found using the current filters, the search will automatically expand across the agency.
• --Patients outside the user’s access will still appear in the results but will be unavailable for selection.
• --The reason access is restricted, such as Site or Program, will be clearly indicated.
• --If no matching patient is found after the expanded search, the Add + option will be available to create new record.

-Addressed issue where notes for Care Plans on IDG were not limited to the IDG date range.

-Fax Log now displays 'Delivery' column to show status.

-Height & Weight / Measures Updates

• --Demographics: Height and Weight entered in Demographics will no longer populate the Measures widget.
• --Measures: A new Height field has been added to allow users to enter and track changes in patient height directly within the Measures widget.

- Improved body map points on questionnaires to be more easily viewed when printed.

-Care Plan Frequencies at Discharge

• --When a patient is discharged, all active Care Plan frequencies will automatically be updated to Discontinued using the patient’s discharge date as the effective date.

Admin

-HIS roles have been updated to display correctly as HOPE roles throughout the system.

Assignments

-A "No Assignment" option is now available when assigning patient roles. New patients will default applicable roles to "No Assignment," which users may retain as needed.

SmartChart

-Users will now land directly on the SmartChart tab when opening a patient record, providing faster access to key clinical documentation.

-Users can personalize their workflow by selecting the star on any tab to set their preferred default view.

AdHoc IDG

-Patients can now be added to an AdHoc IDG meeting from patient drawers, the IDG agenda, and the patient demographics screen.

-Users can enter a reason when adding the patient, and view that reason from the AdHoc meeting agenda by selecting or hovering over the reason icon.

Prior Authorizations

-When an existing authorization code is changed or deleted, any associated submitted claims will automatically move to the Amend tab for review.

-Updated the data entry process to ensure the effective date ranges for multiple codes do not overlap each other.

Claims Management

There are new setting when submitting or downloading claims:

 When Submitting Claims

--There is a new option to choose "All Payer Types”. This will eliminate the need to submit claims for each payer type separately.

--There is no longer the need to choose EMC or PRINT as all claims will be submitted in EMC format. The clearing house no longer accepts print claims.

When Downloading claims

--Same as Submitting, there is a new option to choose "All Payer Types"

Reports V2

The service that powers reports has been enhanced, allowing them to run more efficiently and deliver results faster via the Reports v2 . Report contents remain unchanged.

IDG Meetings

There’s a new workflow for creating the IDG Document. When opening a patient from the IDG drawer, the IDG document will no longer display automatically. Instead, you’ll see the widgets that previously appeared within the document. The IDG document itself is now generated after clicking Review Complete, and will be available in the patient’s SmartChart IDG widget.

Link To Tipsheet

Claims Management

Secondary Carriers

Billing secondary carriers is now easier. A new “Bill Remaining” option is available in the claims gear dropdown for non-Medicare claims in PAID, DENIED, or MINPAY status, regardless of balance. To use it, the patient must have:

•  -An active secondary carrier listed on their Insurance tab, and
•  -An adjustment already made to the primary claim
  
  

Claim Errors Drawer

A new Month column has been added, making it easier to identify the oldest claim month affected by each error.

Other Improvements & Fixes

• DocLink: Added a Worker Name column to the Review tab.
• Prior Authorizations: Fixed a display bug in the Prior Authorization widget.
• DMS: Fixed an issue causing users to be logged out when accessing the Attachments tab on an iPad.
  Note: Pop-ups must be enabled in your device settings for all hamburger menu options to function correctly.
• Program Themes:SmartChart themes are now available throughout the entire program. The theme switcher icon now appears at the top of the patient listing drawer handle.

-New Fax Log widget is now available on the cross patient clinical dashboard. Faxing is an available choice along with printing. This new widget provides a centralized view of all fax activity across patients.  Please reach out to training@mumms.com to activate this feature!

-Addressed a problem that would allow forms to be submitted in duplicate.

-Visit Widget: Updated validation messaging to clearly identify the specific HOPE form required prior to allowing visit submission.

- IDG Enhancements: The suggested next meeting date will now be created automatically when ending a meeting, without an additional prompt. Hospice Admins and IDG Meeting Masters may update this as needed. If the selected date is more than 14 days after the last meeting, a notification will display indicating potential compliance risk for late patient reviews.

- IDG: Resolved an issue where the Days Till Due column was not calculating correctly in the IDG listing. Also addressed an issue where the Certification column was displaying inaccurately.

- IDG physician lists now display only active hospice physicians

- Resolved an issue where “Books Closed” information was not displaying properly in the expanded Claims Management widget.

 - DocLink: Added the ability to bulk print or fax unsigned verbals for a specific physician for more efficient selection and processing.

 - DocLink: Access to SmartChart from the top header of Certification cards has been removed. Please Note: the link to view the F2F visit from within the Certification cards is still available.

 - Questionnaires: To preserve HOPE data integrity, INA and NVR forms associated with HOPE visits can no longer be deleted from the Questionnaires widget.

 - Printing: Orders will now include the order type in the header to provide clearer reference information.

• HOPE: Resolved an issue where users were not prompted for the Admit milestone during the initial visit.
• HOPE: Addressed issue where HOPE records that are Sent/Accepted status were showing as overdue.
• IDG: The Orders & Progress Notes widget will now automatically refresh as each discipline completes their review and checks their box, ensuring the most up-to-date information is displayed without requiring a manual refresh.
• Printing: Cover page now displays active medications with name and dosage only. Directions have been removed to allow more medications to fit within the available space.
• Printing enhancements (These updates provide more efficient access to relevant information and simplify the printing workflow):
  •  -Expanded Print Options: The Manifest and Questionnaires widgets are now available directly from the print menu.
  •  -IDG Filtering: A new “IDG” option has been added to Orders & Progress Notes as well as Manifest/Questionnaires.
    •  - -In Orders & Progress Notes, selecting “IDG Only” filters results to items tagged as IDG.
    •  - -In Manifest/Questionnaires, this option displays only IDG-specific documents (e.g., INA, Comprehensive Assessment, LCD).
  •  -Orders Display Settings: The “One per page” and “Multipage” options remain editable only when Orders is selected; otherwise, they are visible but not available when selecting Notes or Both options.
  •  -Preconfigured Print Settings: A new “Preconfigs” dropdown allows users to quickly apply common configurations:
    •  - -Entire Chart: Includes all content with date range defaulted to “All dates.”
    •  - -Plan of Care: Includes Care Plan Bereavement, Problems, Frequency, as well as Medications, with the date defaulted to the current day.

• - Ongoing performance enhancements have been implemented to improve overall system responsiveness and reliability.
• - Patient confirmation has been streamlined when selecting a patient from the PIM drawer. If a patient photo is available and your site is configured for single-click confirmation, users can confirm the patient by clicking directly on the photo—eliminating the need to enter initials. Administrators can enable this feature by contacting support.
• - Resolved an issue where sorting on the IDG Team agenda was not functioning correctly.

Forms:

Updates have been made to nursing forms and assessments to enhance usability, ensure more consistent data capture, and improve overall documentation quality:

• - Required Fields: Updated select assessment fields (Respiratory, Genitourinary, Musculoskeletal) to be required on applicable nursing forms to support more complete documentation.
• - Pain Scale Enhancements:
  • --Added the CNPI pain scale 
  • --Updated PainAD and FLACC scoring to use individual numeric values instead of ranges.
• - Supervisory Section: Added a supervisory section to the Comprehensive Assessment, aligned with the NVR form, without required questions.

These updates enhance usability, ensure more consistent data capture, and improve overall documentation quality.